Hotel Policies
ACCEPTABLE CREDIT CARDSGUARANTEE AX CA DC DS JC VI
DEPOSIT AX CA DC DS JC VI
FORM OF PAYMENT AX CA DC DS JC VI
****************************************************************** CANCEL POLICIES ******************************************************************
Most accurate cancel time returned upon booking. To redisplaycancel time, please see HOV display.If you have additional questions, please contact our BestWestern Travel Agent Hotline - 1-800-334-7234.If you are outside the U.S., FAX us at 1-623-780-6419, Or Queueus a message to: QKW
*** IF A CANCELLATION IS NECESSARY, WE ASK THAT ALL ****** RESERVATIONS MADE THROUGH APOLLO ALSO BE ****** CANCELLED THROUGH APOLLO. ***
****************************************************************** BEST WESTERN GUARANTEE POLICY ******************************************************************
When a guarantee is required, the following can be used:
1. Check, money order, bank draft or M.C.O ....... Line 142. B.W. reservation check/travel voucher......... Line 283. Company name and address - on a limited basis.. Line 414. IATA number guarantee - T.A.G. members only.... Line 505. Corporate I.D. number - on a limited basis .... Line 616. Accepted credit cards.......................... Line 73
1. Check, money order, bank draft, or M.C.O.
If you or your client are guaranteeing by check, money order,bank draft or M.C.O., it needs to arrive at the hotel within 14days after the reservation is made, or 48 hours prior to arrivalwhichever comes first. The amount must be for a one night stay,and needs to be in the same currency as the hotel in which youare booking. Always check your property information for timeframes when guarantees by mail must arrive and for amounts thatmust be sent, as some locations may vary. Best Western acceptsall airline Miscellaneous Charge Orders.
Guarantee format: /G-DPST
2. Reservation check/travel voucher
If your client wishes to guarantee his or her room by reserva-tion check, instruct them to go to their nearest Best Westernhotel and make their reservation. They will prepay for theirfirst nights stay, and be issued a B.W. reservation check.Reservation checks are accepted at all Best Western locations,however, not all locations issue them. Instruct your client tocall the hotel first to make sure they have checks available forprepayment.
Guarantee format: /G-DPST /G-DPST/SI-VCHR NMBR 123456
Travel voucher:Guarantee format: /G-DPST /SI-VCHR NUMBER 123456
3. Company Guarantee
Not all or our Best Western hotels will accept a companyguarantee. Please check property information. If propertyinformation states that the hotel accepts company guarantees.Please enter the company name in the following format:
Guarantee format: /G-COMPANY NAME AND ADDRESS
4. IATA Number Guarantee
If you are a Best Western T.A.G. member, your IATA number willalso serve as a valid guarantee. Please enter your IATA numberinto the /G-AGT field, and your reservation will beautomatically guaranteed.
Guarantee format: /G-AGT9999999 9999999=your IATA number** T.A.G. guarantee is not accepted in Mexico **
5. Corporate I.D. Guarantee
Some Best Western Corporate I.D. numbers can be used toguaranteed reservations for late arrival. If your client owns aspecial guaranteeable corporate I.D. number, the reservation isautomatically guaranteed when you enter the I.D. number into theappropriate field. The Best Western corporate I.D. number mustbe 8 digits long. If your client has a 6 or 7 digit number,please use one or two leading zeros when adding the number tothe /CD-FIELD.Guarantee format: /G-CR99999999 = B.W. corporate I.D. number** T.A.G. guarantee is not accepted in Mexico **
6. Credit Card Guarantee
For U.S. locations we accept:
AM - Amoco Multi Card DC - Diners ClubCB - Carte Blanche AX - American ExpressDS - Discover CA - MastercardAM - Amoco Torch VI - Visa
**Airline credit cards not accepted for guarantee**
In Canada we accept:All of the above credit cards are accepted includingER - Enroute JC - JCB International
For any other country, see individual property information ascredit card acceptance varies greatly from hotel to hotel.
Guarantee format: /G-AX123456712345678EXP9999 LAST NAME
